PRIVACY & DATA

Privacy notice

Last updated: 30 September 2026

Who to contact

This website presents the SHIBOTE brake pad brand. For questions about this website, your inquiry or your privacy choices, email info@sbtpads.com or contact WhatsApp +86 186 0548 8285.

Business contact address: Floors 3 & 4, Block D, Longao Building, No. 1 Longding Avenue, Lixia District, Jinan City, Shandong, China.

Browsing and submitting an inquiry

Our hosting provider, Vercel, processes technical request information such as IP address, request time, browser information and requested resources to deliver and protect this website. We do not require a visitor account to browse the catalog.

Our inquiry form is hosted by Zoho Forms and embedded on this website. It asks for your full name, work email address, country or region, product or reference, and requirements. Company name is optional. Please include only information relevant to your business inquiry and avoid sensitive personal information.

Submitting the form sends your information to Zoho Forms, where the entry is stored for us to review. A notification is sent to our business mailbox, info@sbtpads.com. You do not need to open an email application to submit the form.

When the embedded form loads or is used, Zoho also processes technical information needed to deliver it and protect against misuse, such as network and browser information. The form may use cookies needed for its session, security and submission functions. We have not enabled optional analytics, advertising tags or marketing integrations within the Zoho form. See Cookies & local storage for more information.

Email and WhatsApp correspondence

You can also contact us directly by email or WhatsApp. Email links open your chosen email application; you decide what to include and when to send. If you send an email, we receive your email address and the information in your message. Business email is provided through Zoho Mail. WhatsApp links open an external service and contain our business number. If you send a WhatsApp message, we receive your profile/contact information and message as made available by that service.

We use form submissions and business correspondence to answer inquiries, discuss product specifications and quotations, manage agreed orders, prevent misuse and meet applicable record-keeping requirements. Where relevant data protection law applies, this may be necessary for steps you request before a contract, performance of a contract with you, our legitimate interest in responding to business contacts, or a legal obligation, depending on the circumstances. Making an inquiry does not subscribe you to promotional messages.

Optional measurement and your choices

Google Analytics or Google Ads measurement, when enabled, runs only after the corresponding choice in Privacy settings. Optional choices are off by default. Website analytics and advertising measurement have separate controls. We do not enable personalised advertising or enhanced conversions.

Measurement is limited to page paths and defined interactions, such as using a contact button. We do not intentionally send names, email addresses, telephone numbers or inquiry text to measurement services. A contact-button click is not treated as proof that an inquiry was received. Google may process technical identifiers and cookie information when you allow the relevant purpose; see Google's partner-site information.

You can reject or withdraw optional choices at any time. Your choice is saved in this browser for up to 180 days. Withdrawal stops new measurement on this site after the page reloads; it does not undo processing before withdrawal. Browsing and contacting us do not depend on accepting optional measurement.

Who receives information

Relevant business staff and service providers may process information needed for hosting and security (Vercel), inquiry collection and storage (Zoho Forms), business email and inquiry notifications (Zoho Mail), and the communication service you select (such as WhatsApp). Google receives optional website measurement data only when the relevant feature is active and permitted. We do not sell inquiry contact details.

Retention

Form entries stored in Zoho Forms, inquiry notifications and correspondence sent to us are kept while needed to answer and follow up your request, manage the business relationship, meet record-keeping obligations or resolve claims. The relevant period depends on the request, resulting transaction and applicable law. You can contact us to ask about retention or request deletion; some records may need to be retained where a legal exception applies. Provider security records are subject to the provider's processing arrangements.

International handling

Our business contact is in China. Submitting an inquiry or contacting us from another country makes your information available to our business in China. Hosting, form and communication providers may process information in other countries under their service arrangements. Where applicable law requires safeguards for international transfers, the relevant arrangements must apply. Contact us for information about the arrangements relevant to your request.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction or portability, and object to relevant processing. You may withdraw consent without affecting earlier lawful processing and complain to your competent data protection authority. Send requests to info@sbtpads.com; we may ask for information necessary to confirm your identity and locate the relevant records.

Other information

This website is intended for business buyers. It does not carry out automated decisions producing legal or similarly significant effects. External websites and communication apps have their own privacy information. We update this notice when our website or processing changes.